Virtual mental health care with Maple gives you fast, confidential access to licensed therapists, psychologists, psychiatrists, or mental health physicians via text, audio, or video, no referral required.
Need mental health support without the wait? With Maple, your clients who are insured with an ivari Guaranteed Life and/or Simplified Life policy can access licensed mental health professionals—therapists, psychologists, or psychiatrists, often within 12 hours. No referral is required, and sessions can be done by text, phone, or video from anywhere in Canada.
Whether they need ongoing therapy, short-term counseling, or psychiatric care, Maple makes it easy to find the right provider and start treatment quickly, skipping long waitlists and in-person scheduling hurdles.
Benefits:
- Hear back from a provider within 12 hours
- Choose your format: chat, phone, or video
- Skip travel and scheduling hassles
- Access care across Canada, even from remote areas
Process:
- Create an account and pick a provider based on experience, specialties, and languages they speak
- Share symptoms, medical history, and identity verification
- Chat via secure messaging, then transition to a video or audio session
- Receive diagnoses, treatment plans, prescriptions, or referrals as needed
Tips for Getting the Most from Your Session:
- Prepare topics or goals in writing
- Test your internet and app ahead of time
- Choose a quiet, distraction-free space
- Ask questions to understand your therapist’s style and goal-setting approach
These tips originally appeared in an article from Maple’s blog: What to Expect When Seeking Virtual Mental Health Services
Virtual Healthcare Services by Maple is a non-contractual benefit and is subject to program availability. Maple Corporation is the sole provider of the Virtual Healthcare Services available with ivari Critical Illness and Guaranteed Life and/or Simplified Life policies. ivari and its affiliates are not liable for the quality or availability of the products or services offered by Maple Corporation or any of its affiliates. Maple Corporation is not an agent or broker of ivari.
Disclaimer
Please read the following carefully:
- This article has been prepared by and belongs to Maple Corporation. ivari is permitted to use and distribute this article. All uses, modifications and distributions are subject to the prior written approval of ivari and Maple Corporation and otherwise expressly prohibited.
- This material is intended for general information purposes only and should not be considered specific or personal health/medical advice, nor is it a substitute for advice from a qualified medical professional.
- For your convenience, this article may provide links to third-party sites. ivari makes no representations about these sites and access by you is at your own risk.
- ivari partners with Maple Corporation to offer extra-contractual virtual health services to its policyholders. For details, click here. Please consult your ivari life insurance advisor to determine if this service is right for you.
- The content of this page is subject to ivari’s Terms of Use.